Rosenda Ffw

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Verified Reviewer
| map-marker San Antonio, Texas

Set up service

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They have no alternative for elderly or veterans. All they kept talking to me about was the previous owners. That should not effect those who had currently gotten the house. That is not fair to those who honestly are doing the right thing. Then you wonder why people stop service, you have people in this house hold on oxygen and breathing machines.
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User's recommendation: Go Solar

Jeffery R Fqy
map-marker Tulsa, Oklahoma

Light off looks like the build light off

Came home and my lights is out I don't know if the whole building lights out or not or it's a short so please can you call me back 693-****
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Joe F Fvi

Heater is not turning on

My thermostat is not responding , has power but states following schedule? Why won't the thermostat allow me to turn heater on
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Preferred solution: My heat on

Robert A Gxq

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Verified Reviewer

Billing ?

Okay so I always make my CPS payment early I work late every day I have never used my bank account and I said I would try this time My routing number is 114 00**** I accidentally text 1400**** so innocently I forgot to put the extra one I received a letter stating and my payment did not go through so I was charged $25 which you cannot clear so they're telling me I am being charged $25 for something that I was not give it a courtesy call to explain what happened on my payment so but I'm getting at is I'm guilty before proven innocent so how many people are getting screwed by the stupid charge I have never been late to any of my CPS payments where does the $25 go we need to investigate this it needs to be revised it's not fair I try to keep my record clean with CPS but they *** me off I should call channel 5 investigators to find out about this $25 *** My payment wasn't even due till the 23rd I paid early I hope a bunch of people read this and give some feedback if you also had this problem this is b*****especially with CPS going up very upset USMC Veteran

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Preferred solution: Apology

Katrina S Eaz

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Need bill for 2021 Feb and March

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Trying to get bill for 2021 February Month, March Month.sent to 440 Micklejohn Walk St San Antonio TX 78207. Need to get money taken out of my account for those to be sent.How do I ?
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Preferred solution: Deliver product or service ordered

Dolores S Hwo
map-marker San Antonio, Texas

Billing

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The automated phone line doesnt properly function according to what is being asked. It kicks you out or doesnt give you valid options.
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Pros:
  • Allow for avg energy consumption bill

Preferred solution: Clarify my bill

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